Why the dragonfly?

The dragonfly symbolizes constant change, adaptability, transformation, dreams, self realization, joy and lightness of being. 

Are products tested for safety?

Yes! All our products are third party lab tested and 100% safe for babies to chew on. However, the necklaces are intended for an adult to wear. NEVER leave a baby unattended with jewelry.

How do I clean my jewelry?

The best way to keep your product clean is to gently hand wash with warm water and a mild antibacterial soap. Rinse with cool water and air/hang dry. **For the darker colored necklaces and bracelets we suggest using cold water to wash to avoid color fading.

My necklace smells like wood, will this go away?

Yes! The wood is untreated and each bead is hand cut, so it has a very fresh cut woodsy smell when brand new. This will dissipate after a wear or two.

I received the wrong color or I'm unhappy with my product, what can I do?

We want all our customers to be happy! Send it back (you cover the shipping) and we are happy to send you a new product or give you a refund. 

 Will you always donate to the same charities?

No. We plan to donate to one local/US charity and one international charity each fiscal year end. This way we can address and bring light to many different women and children in need.

  Have other questions you need answered?

Feel free to contact us at customerservice@jamnaturals.com